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Introduction
This
Privacy Policy is Fleetwood Corporation Limited’s and its
subsidiary companies official privacy policy and it applies to
all personal information collected by Fleetwood. In this policy
we explain how and why we collect personal information, how we
use it, and what controls you have over our use of it.
Fleetwood
is committed to complying with Commonwealth legislation governing
privacy of personal information by businesses and to protecting
and safeguarding your privacy.
Collection
of information
Some
information provided to us by clients, customers, contractors
and other third parties might be considered private or personal.
We will only collect such personal information if it is necessary
for us to carry on our business and provide our services to you.
We
collect most personal information directly from you. For example,
we will collect personal information when you fill in an application
form, deal with us over the telephone, send us a letter, visit
our web sites, or when you visit us in person.
The
type of personal information we collect may include your name,
mailing address, telephone number, email address, date of birth
, annual income and other financial details, place of work, credit
history and your transaction history. There may be occasions when
we need to source personal information about you from a third
party. For example, we may collect personal information from a
credit reporting agency, our business alliance partners, third
party brokers and government agencies.
Use
of information collected and disclosure of personal information
to others
We
may use or disclose personal information held for the primary
purpose for which it is collected (eg. provision of our services,
including administration of our services, notification to you
about changes to our services, record-keeping following termination
of our services to you and technical maintenance). We may also
use such information for a purpose related to the primary purpose
of collection and where it would reasonably be expected by you
that we would use the information in such a way. This information
is only disclosed to persons outside our business in the circumstances
set out in this policy or as otherwise notified to you.
In
addition we are permitted to use or disclose personal information
held about you:
- Where
you have consented to the use or disclosure;
- Where
we reasonably believe that the use or disclosure is necessary
to lessen or prevent a serious, immediate threat to someone's
health or safety or the public's health or safety;
- Where
we reasonably suspect that unlawful activity has been, is being
or may be engaged in and the use or disclosure is a necessary
part of our investigation or in reporting the matter to the
relevant authorities;
- Where
such use or disclosure is required under or authorised by law
(for example, to comply with a subpoena, a warrant or other
order of a court or legal process);
- Where
we reasonably believe that the use or disclosure is reasonably
necessary for prevention, investigation, prosecution and punishment
of crimes or wrongdoings including any proceedings before any
court or tribunal or the implementation of the orders of a court
or tribunal by or on behalf of an enforcement body.
Links
Our
web site may contain links to other web sites and those third
party web sites may collect personal information about you. We
are not responsible for the privacy practices of other businesses
or the content of web sites that are linked to our web site.
Security
and storage
Fleetwood
places great importance on the security of all information of
our customers, clients and contractors. We have security measures
in place to attempt to protect against the loss, misuse and alteration
of personal information under our control.
Personal
information is de-identified or destroyed securely when no longer
required by us.
Fleetwood
retains the information you provide including your contact and
credit card details to enable us to verify transactions and customer
details and to retain adequate records for legal and accounting
purposes. This information is held on secure servers in controlled
facilities.
Information
stored within our computer systems can only be accessed by those
entrusted with authority and computer network password sanctions.
No
data transmission over the Internet can be guaranteed to be 100%
secure. While we strive to protect users' personal information,
Fleetwood cannot ensure or warrant the security of any information
transmitted to it or from its online products or services, and
users do so at their own risk. Once Fleetwood receives your transmission,
it makes every effort to ensure its security on its systems.
Ultimately,
you are solely responsible for keeping your passwords and/or account
information secret.
Access
to and correction of personal information
Fleetwood
is committed to maintaining accurate, timely, relevant and appropriate
information about our customers, clients and web-site users.
A
request for your personal information, which is in accordance
with the National Privacy Principles, will give you access to
that information through our Privacy Officer:
Mr
Brad Denison
1964 Albany Highway, Maddington
PERTH WA 6000
Telephone (08) 9459 2277
Facsimile (08) 9493 3183
E-mail: BradD@fleetwood.com.au
Inaccurate
information will be corrected upon receiving advice to this effect
from you. To ensure confidentiality, details of your personal
information will be passed on to you only if we are satisfied
that the information relates to you.
If
we refuse to provide you with access or correct the personal information
held about you by us, then we will provide reasons for such refusal.
Complaints
If you have a complaint about our Privacy Policy,
your complaint should be directed in the first instance to us
at E-mail: BradD@fleetwood.com.au
We
will investigate your complaint and attempt to resolve any breach
that might have occurred in relation to the collection, use or
destruction of personal information held by us about you in accordance
with the Commonwealth Privacy legislation. If you are not satisfied
with the outcome then you may request that an independent person
(usually the Commonwealth Privacy Officer) investigate your complaint.
Transfer
of information overseas
Pursuant
to the National Privacy Principles we may transfer personal information
we have collected about you to someone other than you in a foreign
country only if such transfer is permitted by the National Privacy
Principles.
Cookies
Fleetwood
collects information from the internet using "IP files".
When you visit a Fleetwood web site to read, browse or download
information, our system will record/log your IP address (the address
which identifies your computer on the internet and which is automatically
recognised by our web server), date and time of your visit to
our site, the pages viewed and any information downloaded. This
information will only be used for the purpose of site analysis
and to help us offer you improved online service. We may automatically
collect non-personal information about you such as the type of
Internet browsers you use or the site from which you linked to
our Web Sites. You cannot be identified from this information
and it is only used to assist us in providing an effective service
on our Web Sites.
Changes
to Privacy Policy
If
Fleetwood decides to change its Privacy Policy, it will post changes
on this Privacy Policy page so that users are always aware of
what information is collected, how it is used and the way in which
information may be disclosed. As a result, please remember to
refer back to this Privacy Policy regularly to review any amendments.
Contacting
us
If
you require further information regarding our Privacy Policy,
contact us at the following address: E-mail: BradD@fleetwood.com.au
Acceptance
You
accept that your use of this site includes your acceptance of
this Privacy Policy and the Terms of Use.
All information ©2002 FLEETWOOD CORPORATION
LIMITED
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