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Introduction
This
Privacy Policy is Fleetwood Corporation Limited’s and its subsidiary
companies official privacy policy and it applies to all personal
information collected by Fleetwood. In this policy we explain how
and why we collect personal information, how we use it, and what
controls you have over our use of it.
Fleetwood
is committed to complying with Commonwealth legislation governing
privacy of personal information by businesses and to protecting
and safeguarding your privacy.
Collection
of information
Some
information provided to us by clients, customers, contractors and
other third parties might be considered private or personal. We
will only collect such personal information if it is necessary for
us to carry on our business and provide our services to you.
We
collect most personal information directly from you. For example,
we will collect personal information when you fill in an application
form, deal with us over the telephone, send us a letter, visit our
web sites, or when you visit us in person.
The
type of personal information we collect may include your name, mailing
address, telephone number, email address, date of birth , annual
income and other financial details, place of work, credit history
and your transaction history. There may be occasions when we need
to source personal information about you from a third party. For
example, we may collect personal information from a credit reporting
agency, our business alliance partners, third party brokers and
government agencies.
Use
of information collected and disclosure of personal information
to others
We
may use or disclose personal information held for the primary purpose
for which it is collected (eg. provision of our services, including
administration of our services, notification to you about changes
to our services, record-keeping following termination of our services
to you and technical maintenance). We may also use such information
for a purpose related to the primary purpose of collection and where
it would reasonably be expected by you that we would use the information
in such a way. This information is only disclosed to persons outside
our business in the circumstances set out in this policy or as otherwise
notified to you.
In
addition we are permitted to use or disclose personal information
held about you:
- Where you
have consented to the use or disclosure;
- Where we
reasonably believe that the use or disclosure is necessary to
lessen or prevent a serious, immediate threat to someone's health
or safety or the public's health or safety;
- Where we
reasonably suspect that unlawful activity has been, is being or
may be engaged in and the use or disclosure is a necessary part
of our investigation or in reporting the matter to the relevant
authorities;
- Where such
use or disclosure is required under or authorised by law (for
example, to comply with a subpoena, a warrant or other order of
a court or legal process);
- Where we
reasonably believe that the use or disclosure is reasonably necessary
for prevention, investigation, prosecution and punishment of crimes
or wrongdoings including any proceedings before any court or tribunal
or the implementation of the orders of a court or tribunal by
or on behalf of an enforcement body.
Links
Our
web site may contain links to other web sites and those third party
web sites may collect personal information about you. We are not
responsible for the privacy practices of other businesses or the
content of web sites that are linked to our web site.
Security
and storage
Fleetwood
places great importance on the security of all information of our
customers, clients and contractors. We have security measures in
place to attempt to protect against the loss, misuse and alteration
of personal information under our control.
Personal
information is de-identified or destroyed securely when no longer
required by us.
Fleetwood
retains the information you provide including your contact and credit
card details to enable us to verify transactions and customer details
and to retain adequate records for legal and accounting purposes.
This information is held on secure servers in controlled facilities.
Information
stored within our computer systems can only be accessed by those
entrusted with authority and computer network password sanctions.
No
data transmission over the Internet can be guaranteed to be 100%
secure. While we strive to protect users' personal information,
Fleetwood cannot ensure or warrant the security of any information
transmitted to it or from its online products or services, and users
do so at their own risk. Once Fleetwood receives your transmission,
it makes every effort to ensure its security on its systems.
Ultimately,
you are solely responsible for keeping your passwords and/or account
information secret.
Access
to and correction of personal information
Fleetwood
is committed to maintaining accurate, timely, relevant and appropriate
information about our customers, clients and web-site users.
A
request for your personal information, which is in accordance with
the National Privacy Principles, will give you access to that information
through our Privacy Officer:
Mr
Brad Denison
1964 Albany Highway, Maddington
PERTH WA 6000
Telephone (08) 9459 2277
Facsimile (08) 9493 3183
E-mail: BradD@fleetwood.com.au
Inaccurate
information will be corrected upon receiving advice to this effect
from you. To ensure confidentiality, details of your personal information
will be passed on to you only if we are satisfied that the information
relates to you.
If
we refuse to provide you with access or correct the personal information
held about you by us, then we will provide reasons for such refusal.
Complaints
If you have a complaint about our Privacy Policy,
your complaint should be directed in the first instance to us at
E-mail: BradD@fleetwood.com.au
We
will investigate your complaint and attempt to resolve any breach
that might have occurred in relation to the collection, use or destruction
of personal information held by us about you in accordance with
the Commonwealth Privacy legislation. If you are not satisfied with
the outcome then you may request that an independent person (usually
the Commonwealth Privacy Officer) investigate your complaint.
Transfer
of information overseas
Pursuant
to the National Privacy Principles we may transfer personal information
we have collected about you to someone other than you in a foreign
country only if such transfer is permitted by the National Privacy
Principles.
Cookies
Fleetwood
collects information from the internet using "IP files".
When you visit a Fleetwood web site to read, browse or download
information, our system will record/log your IP address (the address
which identifies your computer on the internet and which is automatically
recognised by our web server), date and time of your visit to our
site, the pages viewed and any information downloaded. This information
will only be used for the purpose of site analysis and to help us
offer you improved online service. We may automatically collect
non-personal information about you such as the type of Internet
browsers you use or the site from which you linked to our Web Sites.
You cannot be identified from this information and it is only used
to assist us in providing an effective service on our Web Sites.
Changes
to Privacy Policy
If
Fleetwood decides to change its Privacy Policy, it will post changes
on this Privacy Policy page so that users are always aware of what
information is collected, how it is used and the way in which information
may be disclosed. As a result, please remember to refer back to
this Privacy Policy regularly to review any amendments.
Contacting
us
If
you require further information regarding our Privacy Policy, contact
us at the following address: E-mail: BradD@fleetwood.com.au
Acceptance
You
accept that your use of this site includes your acceptance of this
Privacy Policy and the Terms of Use.
All information ©2002 FLEETWOOD CORPORATION
LIMITED
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